Po Up Sweatpants

 Return Policy for Hype on Seneca

Last Updated: [Date]

At Hype on Seneca, we strive to provide you with high-quality sneakers and clothing. Our goal is to ensure your satisfaction with every purchase. Please review our return policy below:

1. Returns Eligibility:

We only accept returns for items that are damaged upon receipt or in the event of an issue on our end (e.g., wrong item shipped, manufacturing defect).

2. Damaged Items:

If you receive a damaged item, please contact our customer service team as soon as possible.

To process your return, we may request photos of the damaged item and its packaging for assessment.

3. Issues on Our End:

If there is an error on our part, such as sending the wrong item or a manufacturing defect, please contact us promptly.

4. Return Process:

To initiate a return, please contact our customer service team. Provide your order number, a detailed description of the issue, and, if applicable, attach photos of the damaged item or the error on our part.

Our customer service team will guide you through the return process and provide you with a return authorization if the return is deemed eligible.

5. Refund or Replacement:

Once the returned item is received and inspected, we will process either a refund or replacement, as deemed appropriate by our team.

Refunds will be issued to the original payment method used during the purchase.

6. Non-Returnable Items:

We do not accept returns for items that are not damaged or do not have an issue on our end.

This policy is in place to maintain the integrity of our products and ensure a fair and consistent return process.

7. Shipping Costs:

If a return is approved due to a damaged item or an issue on our end, we will cover the return shipping costs.

8. Contact Information:

For any questions or concerns related to returns, please contact our customer service team.

By making a purchase from Hype on Seneca, you agree to abide by the terms outlined in this Return Policy. We appreciate your understanding and cooperation.

Thank you for choosing Hype on Seneca!

 Shipping Policy for Hype on Seneca

Last Updated: Dec 8th, 2023

Thank you for choosing Hype on Seneca for your sneaker and clothing needs. We are committed to providing you with a seamless shopping experience, including prompt and reliable delivery options. Please review our shipping policy below:

1. Order Processing:

All orders are processed within 24 hours of being placed, excluding weekends and holidays.

Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Options:

We offer two shipping options:

Standard Shipping: Orders are shipped within 2 business days.

In-Store Pickup: Select items are eligible for in-store pickup. You will be notified via email when your order is ready for pickup. Please bring a valid ID and the order confirmation.

3. Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package through the designated courier's website.

4. In-Store Pickup:

If you choose the in-store pickup option, please wait for an email confirming that your order is ready for pickup before coming to the store.

In-store pickup is available during regular business hours. Please check our website or contact us for our current store hours.

5. Delayed Shipments:

In the rare event of a delay, we will notify you promptly. Delays may be caused by unforeseen circumstances such as extreme weather conditions or other issues with our shipping partners.

  Return Policy for Hype on Seneca

Last Updated: Dec 8th, 2023

At Hype on Seneca, we strive to provide you with high-quality sneakers and clothing. Our goal is to ensure your satisfaction with every purchase. Please review our return policy below:

1. Returns Eligibility:

We only accept returns for items that are damaged upon receipt or in the event of an issue on our end (e.g., wrong item shipped, manufacturing defect).

2. Damaged Items:

If you receive a damaged item, please contact our customer service team as soon as possible.

To process your return, we may request photos of the damaged item and its packaging for assessment.

3. Issues on Our End:

If there is an error on our part, such as sending the wrong item or a manufacturing defect, please contact us promptly.

4. Return Process:

To initiate a return, please contact our customer service team. Provide your order number, a detailed description of the issue, and, if applicable, attach photos of the damaged item or the error on our part.

Our customer service team will guide you through the return process and provide you with a return authorization if the return is deemed eligible.

5. Refund or Replacement:

Once the returned item is received and inspected, we will process either a refund or replacement, as deemed appropriate by our team.

Refunds will be issued to the original payment method used during the purchase.

6. Non-Returnable Items:

We do not accept returns for items that are not damaged or do not have an issue on our end.

This policy is in place to maintain the integrity of our products and ensure a fair and consistent return process.

7. Shipping Costs:

If a return is approved due to a damaged item or an issue on our end, we will cover the return shipping costs.

8. Contact Information:

For any questions or concerns related to returns, please contact our customer service team.

By making a purchase from Hype on Seneca, you agree to abide by the terms outlined in this Return Policy. We appreciate your understanding and cooperation.

Thank you for choosing Hype on Seneca!